Samsung Washers haven’t had a great reputation. A lot of people I know still recommend purchasing something like a Kenmore or Maytag, or Speed Queen. I have an LG Washer which has been pretty solid, but, yeah… repair costs if you go through a company versus doing it yourself can be insane.
My 10 year old LG Washer, to repair recently, would’ve cost around $550-$600 for Diagnostic, Repair, and parts if I went through a service center. That is the cost of a new machine. What I needed were new suspension springs (10 years of wear & tear), and a new Sump pump as the motor housing started to leak. About $100 in parts and a half hour of time. Through the repair company, the labor would’ve been half the cost. The parts? The other half.
Yeah, the suspension is what went out on mine, their part, has to be ordered through them. The repair guy was nice and literally told me that 3/4s the cost was literally the parts because they could only do manufacturer. What’s infuriating to me is the fact that older washers didn’t have auto balance or suspension. Everything was welded to the frame. Yeah sure it would bounce around a lot but you could easily just stop the washer and rebalance it. My parents washer and dryer were handed down from their parents and lasted 30 years with no issues.
Gotcha. Yeah, my longest lasting Washing Machine was a Maytag or GE that ran from the mid-80s all the way to about 2005. It only died because the wash tub bearings (or whatever they are called) started to fail and leak the wash water everywhere. The wash motor was also extremely loud just before that happened, so it was either already struggling against failing parts, or, it too was failing. It survived a house move as well. Electronically, there was no computer. It was just a dial controlled machine with various cycles tied to certain positions in the dial.
After that I had a Kenmore, which died after about a decade. It, too, developed a leak in the wash tub that couldn’t be fixed effectively without effectively buying a new machine.
The LG still works today, over 10 years later.
Funny you mention the suspension going bad. The manufacturer price for suspension rods for my washing machine was $230. I was able to source the part online for about $30. All I had to do was toss in some new grease on the joints after taking the top of the machine off, and replacing each rod. The Sump Pump Motor was about $120 from the manufacturer. I sourced the same part from the upstream supplier (which, as it turns out, is used in non-LG washers as well) and that was $60.
Got my MILs ancient range/washer/dryer,all obviously from the 80s. Never gonna sell them; never gonna toss them. Parts are cheap and a YouTube video can show you how to install them. They’re old enough that all the anti right-to-repair garbage hadn’t really reached it’s peak yet.
Agreed. Bought a washer/dryer set and the washer literally shit out in a year, with repairs costing as much as the purchase. Fuck them.
Samsung Washers haven’t had a great reputation. A lot of people I know still recommend purchasing something like a Kenmore or Maytag, or Speed Queen. I have an LG Washer which has been pretty solid, but, yeah… repair costs if you go through a company versus doing it yourself can be insane.
My 10 year old LG Washer, to repair recently, would’ve cost around $550-$600 for Diagnostic, Repair, and parts if I went through a service center. That is the cost of a new machine. What I needed were new suspension springs (10 years of wear & tear), and a new Sump pump as the motor housing started to leak. About $100 in parts and a half hour of time. Through the repair company, the labor would’ve been half the cost. The parts? The other half.
Yeah, the suspension is what went out on mine, their part, has to be ordered through them. The repair guy was nice and literally told me that 3/4s the cost was literally the parts because they could only do manufacturer. What’s infuriating to me is the fact that older washers didn’t have auto balance or suspension. Everything was welded to the frame. Yeah sure it would bounce around a lot but you could easily just stop the washer and rebalance it. My parents washer and dryer were handed down from their parents and lasted 30 years with no issues.
Gotcha. Yeah, my longest lasting Washing Machine was a Maytag or GE that ran from the mid-80s all the way to about 2005. It only died because the wash tub bearings (or whatever they are called) started to fail and leak the wash water everywhere. The wash motor was also extremely loud just before that happened, so it was either already struggling against failing parts, or, it too was failing. It survived a house move as well. Electronically, there was no computer. It was just a dial controlled machine with various cycles tied to certain positions in the dial.
After that I had a Kenmore, which died after about a decade. It, too, developed a leak in the wash tub that couldn’t be fixed effectively without effectively buying a new machine.
The LG still works today, over 10 years later.
Funny you mention the suspension going bad. The manufacturer price for suspension rods for my washing machine was $230. I was able to source the part online for about $30. All I had to do was toss in some new grease on the joints after taking the top of the machine off, and replacing each rod. The Sump Pump Motor was about $120 from the manufacturer. I sourced the same part from the upstream supplier (which, as it turns out, is used in non-LG washers as well) and that was $60.
Got my MILs ancient range/washer/dryer,all obviously from the 80s. Never gonna sell them; never gonna toss them. Parts are cheap and a YouTube video can show you how to install them. They’re old enough that all the anti right-to-repair garbage hadn’t really reached it’s peak yet.