Yeah, the suspension is what went out on mine, their part, has to be ordered through them. The repair guy was nice and literally told me that 3/4s the cost was literally the parts because they could only do manufacturer. What’s infuriating to me is the fact that older washers didn’t have auto balance or suspension. Everything was welded to the frame. Yeah sure it would bounce around a lot but you could easily just stop the washer and rebalance it. My parents washer and dryer were handed down from their parents and lasted 30 years with no issues.
Yeah, the suspension is what went out on mine, their part, has to be ordered through them. The repair guy was nice and literally told me that 3/4s the cost was literally the parts because they could only do manufacturer. What’s infuriating to me is the fact that older washers didn’t have auto balance or suspension. Everything was welded to the frame. Yeah sure it would bounce around a lot but you could easily just stop the washer and rebalance it. My parents washer and dryer were handed down from their parents and lasted 30 years with no issues.