

I’m reminded of the narrator’s distillation of his career from Fight Club. Paraphrasing, but the gist is “I’m here to apply the formula. A is the number of cars on the road. B is probably rate of failure. C is the cost of an out of court settlement. A times B times C equals X. If X is greater than the cost of a recall, we issue one and no one gets hurt. If X is less, we don’t recall.”
In this case, whoever counts Paradox’s beans determined the cost of issuing refunds was going to be less than the cost of staying the course (from a PR perspective, if nothing else).
more info than you could ever want about Pitchford’s porn habits
In short, there was a legal dispute between Pitchford and a former counsel for Gearbox. As part of a pattern of suit-countersuit, the former employee alleged that Pitchford had left a USB stick at a local restaurant which contained proprietary company info as well as underage pornography. Pitchford confirmed that all of the above, with the notable exception of the “underage” part. Given nothing came of it, and he was remarkably candid about what type of porn was actually on the USB, I’m inclined to believe him.