Sorry for the delayed response. I tried the reset button and there wasn’t any blockage or weak connection to the port itself.
Turns out the computer had Lenovo premium service so a tech came out the next day and replaced the motherboard. Hopefully I won’t have another issue 😬
Thanks for the reply, sorry didn’t see until now.
Yes, what ended up happening was the computer was still under warranty and had Lenovo premium service (I didn’t pay anything extra for it, maybe it comes default with the X1 Carbon?), so a tech came out a day later and replaced the motherboard. It was actually super simple and I was back up and running in no time. I haven’t had any issues since.
Hmmm. Booted a live version of Ubuntu off a USB stick and got the same result: No mounting of a thumbdrive on USB-C but it worked on USB-A. This is the second time I’ve had something like this happen with Ubuntu. I bought an X1 Gen 9 and the computer just stopped recognizing the battery. I was within the return period so I just sent it back and got the Gen 12. Now, I’m having a USB-C issue.
I haven’t had any damage or physical issues that would explain a loss of the usb-c ports. Additionally, the ports still work to charge the computer, so they physically must be working (at least in some capacity). I’m stumped.
Edit: Now that I think about it, the only thing I can think of is that I recently bought a UGreen 65W power brick. It’s the same wattage as my official lenovo charger. I wonder if that is behind it.
Excellent read
I assume the pager plan is pretty affordable too compared to cell phone data plans