commander@lemmy.world to Technology@lemmy.worldEnglish · 2 months agoOh no, Intel is moving customer support to AIwww.pcworld.comexternal-linkmessage-square61linkfedilinkarrow-up1331arrow-down15
arrow-up1326arrow-down1external-linkOh no, Intel is moving customer support to AIwww.pcworld.comcommander@lemmy.world to Technology@lemmy.worldEnglish · 2 months agomessage-square61linkfedilink
minus-squareKairuByte@lemmy.dbzer0.comlinkfedilinkEnglisharrow-up1·2 months agoEven those who work state side directly with the company follow a script and are often not allowed to deviate. It doesn’t help that people who know how to support the product are usually worth more than call centers are willing to pay.
Even those who work state side directly with the company follow a script and are often not allowed to deviate. It doesn’t help that people who know how to support the product are usually worth more than call centers are willing to pay.