• dan1101@lemmy.world
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    2 days ago

    This is what happens when corporations become so large, their product so ubiquitous, and have so many customers that they don’t need to worry about actual quality or service.

    • ripcord@lemmy.world
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      2 days ago

      That’s what happens when big corporations decide that they can get away with having 30+% less staff, which most of the big companies are doing.

      Plus lots of other efficiency killers, like RTO policies for teams that work 80% with people in other regions, etc.