• bigkahuna1986@lemmy.ml
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    19 hours ago

    Why have great service and be profitable when you can have terrible service and be 1.6% more profitable?

      • SheeEttin@lemmy.zip
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        8 hours ago

        More like far less profitable over years, but far more this quarter. And when it inevitably goes south because you’re squeezing too hard? Who cares, on to the next company!