bimbimboy@lemm.eecake to Technology@lemmy.worldEnglish · 11 months agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square176linkfedilinkarrow-up1925arrow-down17
arrow-up1918arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.eecake to Technology@lemmy.worldEnglish · 11 months agomessage-square176linkfedilink
minus-squareKrudler@lemmy.worldlinkfedilinkEnglisharrow-up27·11 months agoSo providing NO assistance to customers turned out to be a bad idea? THE MOST UNPREDICTABLE OUTCOME IN THE HISTORY OF CUSTOMER SERVICE!
So providing NO assistance to customers turned out to be a bad idea?
THE MOST UNPREDICTABLE OUTCOME IN THE HISTORY OF CUSTOMER SERVICE!