Pharmacy technician here. When we bill a prescription, the processing information (either from your insurance card, or from GoodRX) is entered into the computer, then the claim (including the drug being billed, day supply, and patient information) are sent to the benefits manager (PBM), and returned to give us a determined copay to charge you. It’s during this transaction, that by using GoodRX, your information has been volunteered to GoodRX as part of the billing process.
We do not determine copays - PBMs and your plan formulary do. You showing us a dollar sign on GoodRX does not guarantee you that price.
As an aside, my particular pharmacy does not accept GoodRX due to knowledge of these practices. It may also be interesting to know that GoodRX charges pharmacies a “finder’s fee” for offering a discounted price e.g. you pay the pharmacy $25 for a $22 drug, and the pharmacy pays GoodRX $5. If you can still find independent pharmacies, support them! They will work with you.
FYI, goodrx was selling your prescription info and PII to marketers. edit: to be clear, they were caught selling data between 2017 and 2020.
I haven’t given them any of my info.
Do you think walgreens and CVS don’t sell your data? Lol.
Pharmacy technician here. When we bill a prescription, the processing information (either from your insurance card, or from GoodRX) is entered into the computer, then the claim (including the drug being billed, day supply, and patient information) are sent to the benefits manager (PBM), and returned to give us a determined copay to charge you. It’s during this transaction, that by using GoodRX, your information has been volunteered to GoodRX as part of the billing process.
We do not determine copays - PBMs and your plan formulary do. You showing us a dollar sign on GoodRX does not guarantee you that price.
As an aside, my particular pharmacy does not accept GoodRX due to knowledge of these practices. It may also be interesting to know that GoodRX charges pharmacies a “finder’s fee” for offering a discounted price e.g. you pay the pharmacy $25 for a $22 drug, and the pharmacy pays GoodRX $5. If you can still find independent pharmacies, support them! They will work with you.
I’ll support whoever gives me the best deal!
It’s just business~
I suppose ignorance is bliss, as they say.
edit: in case anyone is curious, the retailer hands your info to goodrx, who sell (sold) it to advertisers.